TaxoPhone

Contact Information

Client ID in BIT Master

Contact person (full name):

Position:

Your E-mail:

E-mail for customers:

Phone number (mob.):

Phone number of the company (landline for
customers):

Legal name of the company:

Legal address of the company:

Company website:

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Current Taxi Master version release

Specify the version of the Taxi Master complex installed

Help - About - Database version for assembly, for example (TaxoPhone 10.0 requires version 3.7)

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Application Geography

Select the country where the application will run

Select the currency for payments in the app

Select Application Interface Language

Specify the radius in kilometers where your company work

Customers will not be able to accidentally create an order from cities that are not included in your company's
working coverage area

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Creating the App Store Developer Account and Google Play Privacy Policy

Do you have a developer account to get the app into the App Store
?

NoYes

Создайте свой аккаунт Apple
с помощью пошаговой инструкции

You need a developer account to display apps on iOS (for iPhone). Apple requires that the app is uploaded not by
the developer, but by the content owner. When registering an account, you can specify the name of the company or
the name of an individual entrepreneur — they will be displayed under the app name in the AppStore, so when
registering, pay attention to what type of account you will create an account.

Create an account

Do you have a privacy policy document?

NoYes

Submit the privacy policy text in a Google document, set up view-only access, and copy the
link.How to do that?

Insert a link to Google document with submitted privacy
policy

The privacy policy must be posted in the app. Create your document using
Guide to creating a privacy policy

Create document

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Application name

Your app may have different names for mobile devices and for the Play Market and
AppStore.

* For mobile devices, select a short name, up to 10 characters, otherwise it will not
fit under the icon.

* Store does not approve applications with the same names. To check the uniqueness of
the title, type it in the Search field for Play Market and AppStore.

What will the app name be in a mobile device?

What will the app name be in the markets?

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Maps and geocoding

Select the visual map shell used in the application:

Yandex (key required, free)OpenStreetMap (key required, free)Google (key required, free)Google Satellite (key required, free)

To display Yandex maps, you need to get a free key
Find out how to get the key to display Yandex card MapKit

Type the key to display Yandex MapKit maps

To visually display Google/2GIS/OSM maps, you need to get a free key
Learn how to get a key for displaying Google/2GIS / OSM maps

Specify the key for displaying Google maps/2GIS/OSM

Yandex	OpenStreetMap (OSM)
Google	Google Satellite

Type the key for Yandex geocoder (JavaScript API and HTTP Geocoder):

Link to the instructions for getting the Yandex Geocoder key (JavaScript API and HTTP
Geocoder)

The key is required if you use the Yandex address source

Укажите ключ для Google геокодера:

target="_blank">
Ссылка на инструкцию для получения ключа Google

The key is required if you use the Google geocoder address source

Learn more about geocoding sources (address
database)

IMPORTANT! Please read carefully the description of geocoding types before choosing!

TMGeoSevice(NEW!) - our free cloud service, which is implemented on the basis of OpenStreetMap maps, it
will save you from a large number of maps on your server, the service searches for addresses and paves routes on
all over Russia:

Recognition correctness depends on the completeness of the TMGeoSevice database;
Search is carried out by 3 characters;
address search speed depends on the speed of internet on the customer's phone.
no need to keep cards on your server

“ Taxi Master” server- address recognition through your server “Taxi Master”. Works as when addresses are
recognizing in the card order.
The address source for the application is:

Map connected to the workplace (addresses are taken from the map from the workplace where in the
settings the check box in File - Settings - TMAPI - "You can use this workplace by TMServer to address
recognition.” This check box can be selected at several workplaces (depending on the power of
computers), because the main requirement is to find at least one of the jobs with this setting in
running state because this setting affects address recognition and cost calculation in the application.
If this setting or workplaces are disabled, the addresses will not be recognized and the cost
calculation will not work);
Database “Taxi Master” (street directory, directory of points in TM (it is important that points have
coordinates, otherwise the cost calculation will be incorrect) saved in the database of addresses from
online maps (if saved)).

Advantages:

The ability to adjust addresses, as opposed to the local dictionary, change in the application after
saving in the map or in the database;
3 character hints.

Disadvantages:

If there are incorrect addresses or matching items in the map or database, they will also be displayed
in the application.
The speed of addresses recognition depends on the speed of the Internet on the TM server and on the
client's smartphone.

Server “Taxi Master” then Yandex - the address is searched first through the Server “Taxi Master”, and
then, if the address is not found, on Yandex servers.
Server “Taxi Master” and Yandex - address search is carried out simultaneously through the Server “Taxi
Master” and Yandex.
Local directory - the address database that is loaded into the application during its development is
formed from your Open Street Map (OSM) map or from a Polish format map. The map itself, before transferring to
us, is finalized by you for the completeness of the address base. In the future, addresses are unloaded from
this map and attached to the application. This local directory can be used instead of the Yandex address
database, but visually the map shell may remain from Yandex map (regular or vernacular) or OSM Online.
Advantages:

3 character hints;
The search speed is higher than other types of geocoding because the local directory is in the assembly
of the application downloaded and installed on the smartphone from the markets (the speed of determining
the address does not depend on internet speed).

Disadvantages:

The local directory is installed once in the application, and no further adjustment of addresses is
possible.

Local directory then Yandex - address search is carried out first in the local directory and then, if the
address is not found, on Yandex servers.

Local directory and Yandex- address search is carried out simultaneously through local directory and
Yandex

2Gis - request coordinates via 2Gis server - requires API key (paid, for more detailes contact your
account manager)
Google - request coordinates via Google server - Google API key is required.
Яндекс - coordinate request via Yandex server:

Correctness of recognition depends on the completeness of the Yandex database;
Search is carried out by a whole word (hints on the 3rd characters entered are not displayed);
Address search speed depends on the speed of Internet on the client's phone and on the “Taxi Master”
server.

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City and company choice

In which cities will the customer be able to book a taxi via the
app?

Add a city selection function as a separate item to the menu?

YesNo

Add a company selection feature?

YesNo

Used if there are 2 or more taxi companies in the Taxi Master, or the application connects to more than
2 servers of the Taxi Master of different services operating in the same city.

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Company Description

Specify information about the company

The information will be displayed in the “About Company” menu section

Specify information about tariffs for users

The information will be displayed in the "Tarrifs menг section"

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Online payments and Google Pay

Payment via Google Pay

Do you need Google Pay functional?(supported by integration with the payment
system “Central Cash Office (Billing Systems)” and only on the territory of Russia)

YesNo

Using Google Pay requires:

1) The integration for online payment with the company “Billing systems” - Russia. Contact your account manager
to set up the integration;
2) To create a Google Play Developer account (link to the account registration href="https://support.google.com/googleplay/android-developer/answer/6112435?hl=ru">instructions link to the
account registration instructions);
3) After the purchase of the account to upload the photo/scan of the a valid government ID (main page) in the
developer console to prove the identity;
4) To fill in the contact information about the company in the developer account and business profile for Gpay
link to the
instructions for filling the developer data and business profile Gpay) ;
5) With the BIT Master's tech support, transfer the old version of the application to your account. For these
please prepare the information of the email to which your account is connected, and registration payment
identifier (25$), the identifier can be found at the
link);
6) With the BIT Master's tech support, before relesing an update with Google Pay, pass the check through Google
representatives, filling in the data for verification in the business profile Google Pay by attaching
screenshots showing the work of Gpay;
7) After checking the application you will get an Approval mail from Google. Please let the tech support know
about it Learn more about payment systems and integration from the account manager.

for more information about payment systems and integration, please contact your personal Manager.

Enable online payment option in the app?

Available for Russia, Kazakhstan, Belarus, Uzbekistan, Europe, USA

YesNo

You need to sign a contract with companies that provide acquiring services, with which Taxi master Has
integration. For example:

- Treasurer (Russia);
- Billing systems (Central checkout) - Russia and Kazakhstan in the future;
- Paid (Uzbekistan);
- Assistance to Belarus (Republic of Belarus);
- RBK Money and stripe (Europe);
- CloudPayments (Kazakhstan and Europe);
- MyPOS (Lithuania).

for more information about payment systems, please contact your personal manager.

Do I need functionality for encoding (freezing) funds on users ' Bank cards?
(works when paying without confirmation)

YesNo

Encoding works only with payment systems: "Billing systems" (Central checkout) and "Paymaster". Encoding will
allow you to check for the presence of funds on the client's Bank card, which will avoid situations when at the
end of the trip it turns out that there is no money, and the driver released the client.

Card payment requires confirmation?

YesNo

If this feature is enabled, a window appears in the app with additional payment confirmation and waiting for the
transaction to be completed.

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Order statuses from the application in the program

What should be the app order's status name in the Taxi master?

For example: Order via the app

What should be the app order's status name in the Taxi master if there is no geographical coordinates?

For example: Order via the app without coordinates

What should be the app order's status name if the client cancel the order?

For example: Cancelled

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Blacklist

Should blacklist clients be able to create an order via the app?
YesNo

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Alert by order status

Howto notify customers by order states:
Just push messagesPush messages, calls and SMSPush messages and SMSPush messages and call-back

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Interface

What's the main color your app will have?

Select the color for the application
in the TaxoPhone Color Designer.
It's better if it matches the main color of the logo.

What will the menu icon look like in the app?

Like an iconAs a standard hamburger button (“harmonica”)

Should there be a quick start screen in the app?

Yes, a quick start screen is neededNo, no quick start screen needed

A quick start screen is the first-seen screen after launching an application that displays a map with
vehicles on it. Here the customer can quickly point the pickup address by choosing from the history of
orders or quickly enter edit mode

main-menu

What mode should be set to create an order?

QuickFull

Quick mode - choice of tariff, payment method and preferences- all on one screen.

Full mode - the order is created on two screens: the first screen is for address and choice
of tariff, and the second is for the payment method, preferences and time.

Quick

Quick

Full

What mode is to set to fill the entrance field?

Optional to fillRequired to fillHide field from filling

Enable the ability to set additional addresses (stops) in the
order?

YesNo

Enable the ability to create pre-orders?
YesNo

Add the option to specify the flight number of the plane or bus for pre-orders

YesNo

Allow you to create an order if there are no free cabs in the selected class?
AllowDo not allow

Hide payment method section for legal entities?

For taxi services that work with legal entities only under the contract and accept
payment only from the company's account

HideDo not hide

Hide the payment methods section?

For services that work with companies that carry their employees

HideDo not hide

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Displaing vehicles icons on the map

Display the vehicles on the line on the start screen map?

Yes, displayNo, do not display

Which cabs to display on the start screen map?
Only freeFree and busy

What cab's class to display on the map of the start screen?
Only cars according to the selected class of carCars of all classes

Specify the frequency of crew coordinates refresh on the start screen (once every N seconds):

!!!Important!!! Minimum value is once every 15 seconds, but if you have a large
fleet and a large number of orders, the lower the value, the greater the load on your TMServer, and it can also
be reflected in application performance, and battery consumption of the phone.

Specify the display radius of cabs on the map from the pick up point:

Specify the number of crews to be displayed within the specified radius:

!!!Important!!!
The more machines you display, the more the user's phone battery is spent, we recommend to specify
no more than 7 crews!!! The display of crews and their movement is very complex functionality, which affects a
large number of requests for the display and movement of machines on the map, putting a load on your phone and
your TMServer

Which cabs to display on the autosearch screen?

If the passenger sees a lot of cars on the map, he decides that the taxi service is large and reliable,
he is quietly waiting for the car.

Only freeAll cabs

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Selection of tariffs and their content

To customize the selection of rates of travel (car class)?

Users will see the preliminary cost of a trip on cars of different classes,
additional descriptions and photos of cars.

Yes, set the range of tariffsNo, you don't need to choose fares

What rates will be included in the app?

Write the names of fares and their parameters: the minimum cost of the trip, the price
per km in the city and outside the city, approximate car models

Example:

1) Economy: from 50 rubles, 10 rubles / km in the city, 15 rubles / km outside the city, Lada Granta,
Vesta
2) Comfort: from 75 rubles, 13 rubles / km in the city, 17 rubles / km outside the city, Ford, Hyundai,
Kia
3) Business: from 100 rubles, 15 rubles / km in the city, 19 rubles / km outside the city, Mercedes-Benz
S-klasse, BMW 7er

You can also send image files of cars for a detailed description of the images to your personal Manager, or ask
a technical support employee to upload photos of cars of certain models (requirements: images must be
approximately the same size and proportions, as well as on a white or transparent background).

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Cab selection

Do you need a selection of cabs in the app?

Customers will be able to choose the cab from the most suitableUse autosearch and auto-selection of cabs

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Order cost

What cost will the customer see when creating an order?

PreliminaryFinalDo not display cost

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Preferences for the order

Write what preferences or requests the customer can add to the order

For different class of cars you can offer different preferences

For example:

Standard - Non-Smoking Salon, Smoking Salon, Baby Seat, Animal Transportation

Comfort - Air conditioning, Meeting with plate, Non-smoking salon, Smoking salon, Baby seat, Animal transportation.

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Speed up the order

Set up the speeding up the order?

Customers will be able to increase the cost of an order to speed up taxi arrival

Yes, set up speeding up the orderNo

Fill in the list of attributes that increase the order price:

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Addresses Recognition

Is it possible for the customer to make an order if the addresses are not filled?
YesNo

Is it possible to make an order with unrecognized addresses?
YesNo

Display a notification before making the order if the addresses are not filled or recognized?
YesNo

Do customers need to set the destination address?
YesNo

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Cancel reasons

Ask the user to specify the reason to cancel?

Yes, askNo

It helps to analyze why customers cancel orders via the app

List all possible reasons for canceling orders:

For example: High cost; long delivery time

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Feedback

Setting up a communication button (icon with tube on the map)?

When pressed, dial the driver's personal numberWhen pressed, dial the dispatcher office numberWhen pressed connect customer and driver via Oktell at the expense of your companyDo not use the button

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Registration in the app

How to send a confirmation code to the customer for registration?

SMS messageBy voice messa

When will the customer register in the app?

Immediately after launchDuring order creation

How to set up E-mail field at registration?

Show field but make optional to fillShow the field and make it mandatory to fillHide the field

Email is required to send information on the completed order (check). Condition: there must be the mail
server and the template for sending a letter with a check on the completed order configured in the Taxi
Master.

What channel to use to send an SMS with a confirmation code?
GeneralSeparate

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Learning Screens

Show the customer how to use the app when it runs for the first
time?

Learning screens will help learn to create orders faster

Show learning screens on first startupDo not show learning screens on first startup

Will you order mock-UPS of training screens from us, or will you provide your own?

3 template screensI will Order individual ones from YouMy own

- The maximum number of screens is 5 PCs.+ background (if necessary). The service is included in the "start",
"attention" and "March" promotion packages.
- The "Base" package includes 3 free < u>template < /u> layouts;
- Without the package, the service is paid: 3 screens – 4000 rubles; 5 screens – 5000 rubles.
- Send your designed training screen layouts in a resolution of 1440x2560 pixels to gsk@bitmaster.ru

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Promotion screen

Should there be the promotion screen in the app?

This screen appears when you start the application at a specified frequency. Using the Promotion screen,
the taxi will be able to advertise its services.

Yes, the promotion screen is neededNo, no screen needed

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Creating multiple orders and synchronize orders

Configure order synchronization from the dispatching office with the app?

If the customer call a taxi by phone, the order will be displayed in the app

Yes, synchronization is neededNo, no synchronization is not needed

Set up creating multiple orders in the app at the same time?

YesNo

Specify the maximum number of orders that can be created through the app

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Driver rating system

Do I show the driver rating in the mobile app?

YesNo

Write the class of cars to display the rating for

What rating should I display?
Display any ratingDisplay only the highest rating, not lower than

enter a number up to 5

How many times do customers have to rate a crew in order for their rating to be displayed in the app?
To display the rating for any number of assessmentsTo display the rating only if the crew have a lot of ratings not less than

enter a number

How often do I need to update the crew rating information?

once a day,once every 2 days, once every 3 days, 0 - immediately

Let customers add the driver to favorites?

YesNo

Let customers add the driver to the blacklist?
YesNo

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Bonuses, referral system and promo codes

Set up paying for travel with bonuses?
YesNo

Set up a referral system in the application? (Works only with bonuses)

The user will receive a referral code at the end of the trip. If he shares the code with a friend who
hasn't used the app before, both will get bonuses on their accounts. The referral system helps attract new
users to the app.

YesNo

How many bonuses should be assigned to the code owner and the invited client?

How often do I need to notify the client about the referral code:

Should I use the app link in the share message?(only the referral system is enabled and the vcard site is
available)
YesNo

A link to the app automatically appears in the text of the message that the user shares with friends on social
networks. If "TaxoPhone" is installed on the user's device, the application is launched and the referral code is
automatically inserted. If "TaxoPhone" is not installed, the user goes to the business card site and sees links
to markets. For example: use the code "NAH 1" and get 100 bonuses for the first trip (link to the app)

Text of a message to a friend when sharing a referral code (before the link to the app):

When you click on the share button, this text is placed in social networks (on a friend's wall, as a personal
message), messengers, and SMS messages.

Set up functionality on the use of promo codes (discount cards)?

Promo codes will help to track the effectiveness of promotions: if you place
different codes on different ads, when customers start entering codes in the app you can calculate what
advertising has attracted more attention

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Order history

Write the maximum number of orders to display in history

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Editing Orders

Should users be allowed to edit the order?

Order editing allows users to change the driver before he is assigned to the order: destination addresses, rate, special requests, comments, another contact number (friend's number), pre-order time. After the driver is assigned to the order, only the destination (stop) address can be changed. Editing of payment methods is not provided.

YesNo

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User penalties for refusals of an orde

Shall a system of penalties be used for users?

Order editing allows users to change the driver before he is assigned to the order: destination addresses, rate, special requests, comments, another contact number (friend's number), pre-order time. After the driver is assigned to the order, only the destination (stop) address can be changed. Editing of payment methods is not provided.

Yes, and enable a non-cash account for individualsNo

In order to reduce the percentage of refusals from orders by users, it is possible to use penalties for refusal of an order, for the states when the driver accepted the order, and when the driver drove up to the delivery address.

Specify the sum of the penalty for refusal of the order, in the state when the driver accepted the order
Example: 50 RUB

Specify the number of minutes, free time to cancel the order, in the state when the driver accepted the order
Example: 5 minutes

Specify the sum of the penalty for refusal of the order, in the state when the driver is at the place of the delivery address
Example: 100 RUB

Where to write off the default penalty sum from?

From a non-cash client to the Taxi MasterFrom the client's bank card

If the user specifies a bank card to pay for the order, then in this case it can be configured so that the sum of the penalty is written off from the bank card, but if there are no funds on the card or there is an error in the transaction to write off the penalty, then the sum of the penalty will be written off from the client's personal account in Taxi Master. Also, if the customer specifies a non-bank card as payment, the sum of the penalty will be written off from the non-cash account in Taxi Master.

Should the sum of the penalty written off from the client be transferred to the driver's account?

To the company's accountTo the driver's account

With the help of a special setting in the Taxi Master, you can make sure that the sum of the penalty is immediately compensated to the driver and credited to his account.

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Additional promotion

Set up access to the AppMetrica analytics service?

Yes, access is neededNo

Via the Metric Cabinet, you can view the number of app installs and create orders for each ad channel.

To access AppMetrica, enter your Yandex registered email address:

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TAXOPHONE 15.0, REQUIRES THE TAXI MASTER VERSION RELEASE FROM 3.13 AND ABOVE

Introduction of Taxi-Master

Contact Information

Current Taxi Master version release

Application Geography

Creating the App Store Developer Account and Google Play Privacy Policy

Application name

Maps and geocoding

Learn more about geocoding sources (address
database)

City and company choice

Company Description

Online payments and Google Pay

Payment via Google Pay

Order statuses from the application in the program

Blacklist

Alert by order status

Interface

Displaing vehicles icons on the map

Selection of tariffs and their content

Cab selection

Order cost

Preferences for the order

Speed up the order

Addresses Recognition

Cancel reasons

Feedback

Registration in the app

Learning Screens

Promotion screen

Creating multiple orders and synchronize orders

Driver rating system

Bonuses, referral system and promo codes

Order history

Editing Orders

User penalties for refusals of an orde

Additional promotion

Contact Information

Current Taxi Master version release

Application Geography

Creating the App Store Developer Account and Google Play Privacy Policy

Application name

Maps and geocoding

Learn more about geocoding sources (address database)

City and company choice

Company Description

Online payments and Google Pay

Payment via Google Pay

Order statuses from the application in the program

Blacklist

Alert by order status

Interface

Displaing vehicles icons on the map

Selection of tariffs and their content

Cab selection

Order cost

Preferences for the order

Speed up the order

Addresses Recognition

Cancel reasons

Feedback

Registration in the app

Learning Screens

Promotion screen

Creating multiple orders and synchronize orders

Driver rating system

Bonuses, referral system and promo codes

Order history

Editing Orders

User penalties for refusals of an orde

Additional promotion

Learn more about geocoding sources (address
database)